Shipping policy
Shipping Policy
At Karma Sports, we know you want your gear quickly and without surprises. We work to process and ship orders as promptly as possible.
Order Processing
Orders are typically processed within 1–2 business days after your order is placed.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During product launches, promotions, holidays, tournaments, or periods of unusually high order volume, processing may take slightly longer.
Shipping Rates
Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.
Any free-shipping promotions or shipping discounts will be clearly identified on the website or during checkout when applicable.
Estimated Delivery
Once your order has shipped, most U.S. orders are generally delivered within approximately 3–7 business days, depending on the destination and shipping method selected.
Delivery estimates are provided as a guideline and are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside of Karma Sports' control may affect delivery times.
Order Tracking
When tracking information is available, you will receive a shipping confirmation email containing your tracking information once your order has been shipped.
Please allow up to 24 hours for tracking information to update after the carrier receives your package.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at info@karma-sports.com.
We will make every reasonable effort to update the address before the order ships, but we cannot guarantee that changes can be made once an order has entered the fulfillment process.
Karma Sports is not responsible for packages delivered to an incorrect address that was provided by the customer at checkout.
Lost, Delayed, or Missing Packages
Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of our control.
If your tracking information shows that your package has not moved for an extended period or you believe your shipment may be lost, please contact us at info@karma-sports.com and we will help you review the shipment.
If tracking shows a package as delivered but you cannot locate it, we recommend:
- Checking around the delivery location.
- Checking with other members of your household.
- Checking with neighbors when appropriate.
- Allowing up to 24 hours, as some carriers may mark a package delivered shortly before final delivery.
- Contacting the shipping carrier using the tracking information provided.
If the package still cannot be located, contact Karma Sports and we will assist you in determining the appropriate next steps.
Damaged Orders
If your order arrives damaged, please contact us promptly at info@karma-sports.com.
Please include your order number and photographs of the product and packaging when possible so we can review the issue and assist you.
Multiple Items
Orders containing multiple products may occasionally be shipped separately. If this occurs, you may receive more than one tracking number.
Returns and Exchanges
Shipping-related questions regarding returns or exchanges are governed by our Return and Refund Policy.
Please review that policy for information regarding return eligibility, exchanges, and return shipping.
Questions
If you have any questions regarding your shipment or order, please contact:
Karma Sports
Email: info@karma-sports.com
Website: karma-sports.com
We appreciate your business and your support of Karma Sports.